The power of strategic human resources increases as workforce needs and the work possibilities are changing and show new trends. The focus shifts from performance, to adaptability both from the employer and the employees side. Though the demand from employees increases, it also gives possibility for higher performance and income, as before were limited by the rigidity of the performance metrics.

HR has to take into consideration the blue workers specific needs. Better the needs are understood, fulfilled, higher their satisfaction.

Implementing quality assurance in HR achieving the desired outcome related to employees and also to the goals of a company.